Terms and conditions

Welcome to PixDez! These Terms and Conditions govern your use of our website and services provided through our WooCommerce store. By accessing or making a purchase from our website, you agree to comply with and be bound by the following terms.

Please read them carefully before making any purchase.

1. General Information

This website is operated by PixDez. Throughout the site, the terms “we”, “us”, and “our” refer to PixDez. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions, including additional terms referenced here.

These Terms apply to all users of the site, including browsers, customers, and merchants.

2. Eligibility

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are of legal age and have given us your consent to allow any minor dependents to use this site under your supervision.

3. Products and Services

We offer branding, logo design, web design, and other creative services through our WooCommerce store. All products and services listed on our website are subject to availability. We reserve the right to discontinue any product or service at any time.

  • Prices for products are subject to change without notice.
  • We reserve the right to limit the quantities of any products or services that we offer.
  • Any offer for any product or service made on this site is void where prohibite4. Payment Terms

All prices listed on our website are in USD. Payments for products and services are accepted through secure payment gateways integrated with WooCommerce.

  • Full payment is required at the time of purchase.
  • We accept [Payment Methods: Credit Cards, PayPal, Payoneer, etc.].
  • In case of payment failure, we reserve the right to cancel the order.
5. Order Processing and Delivery

Once an order is placed, we will process it within [Processing Time – e.g., 24-48 hours]. Delivery times will vary based on the nature of the product and service purchased:

  • Digital Products: Delivery of digital products (e.g., logo design files) will be made via email within the stipulated time mentioned in the product description.
  • Physical Products: If any, shipping will be done via a third-party shipping service. Shipping costs and estimated delivery times will be communicated at the time of purchase.

Please note, delivery times are estimates, and delays may occur due to factors beyond our control, such as courier delays, customs, or natural disruptions.

6. Revisions and Modifications

For services such as branding or design:

  • The number of revisions offered is mentioned in the product description (e.g., 2 revisions for Basic Branding Package).
  • Additional revisions beyond those included in the package will incur extra fees.
7. Refund and Cancellation Policy

We strive to provide high-quality services that meet your expectations. However, refunds will be issued under the following conditions:

  • Cancellation by You: Orders can be canceled within 24 hours of purchase. After this period, cancellation will not be possible as work on your project may have already begun.
  • Refund Requests: Refunds will only be issued if we fail to deliver the service as per the agreed specifications or due to any other error on our part.
  • Non-Refundable: Any services that have already been delivered, or digital products sent, are non-refundable.

If you are dissatisfied with our services, please contact us at [email protected], and we will work with you to address the issue.

8. Intellectual Property

All content, including but not limited to text, graphics, logos, images, and products available on this site, are the property of PixDez. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

Any design or branding material created by us is owned by you once the full payment is received. However, we reserve the right to display the work in our portfolio or for promotional purposes unless otherwise agreed in writing.

9. Customer Responsibilities

By using this site, you agree to provide current, complete, and accurate information for all purchases made. You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer to prevent unauthorized access to your account.

You also agree not to:

  • Use the website for any unlawful purpose.
  • Upload or transmit any viruses or harmful code that will affect the functionality of the site.
10. Limitations of Liability

In no case shall PixDez, our directors, employees, or partners be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services, or from any errors or omissions in the products and services provided.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to check the page periodically for updates.

12. Governing Law

These Terms and Conditions, and any separate agreements whereby we provide you services, shall be governed by and construed in accordance with the laws of USA, Canada, & Bangladesh.